If you’re in the US:

Reach out to teamusa@cacaolatitudes.com to order

If you’re in Europe:

Reach out to teameurope@cacaolatitudes.com to order

They will walk you through the process & steps for buying from Cacao Latitudes.

Step 1: Email your region with the number of bags you would like of each quality

Step 2: Cacao Latitudes will set you up as a new supplier and issue an invoice with payment details

Step 3: Payment can be done via bank transfer with details on the invoice coming from Cacao Latitudes

Step 4: To ensure speedy shipment please include the invoice number as a reference in your bank transfer and confirm via email payment,

Step 5: You’ll receive confirmation from our team that we have received payment and depending on delivery terms you can pick up the bags or the team will let you know the delivery timetable.

We make it a priority to keep our origins page regularly updated with the latest information on bean availability. You can always get in touch with us by phone or email for the most current details on our inventory.

Bean availability is tied to harvest cycles, and despite our efforts to ensure a consistent supply, there’s a chance they may sell out before the arrival of new beans. Our in-stock cacao is offered on a first-come first-served basis. Therefore, we recommend a timely turnaround when sampling our beans. Additionally, it’s advisable to plan ahead for your cacao needs, given that our availability is subject to change.

Of course! We even developed a partnership with Chocolate Alchemy in the United States with the intention to streamline our sampling services!

3-5 business days.

In the US we have partnered with Chocolate Alchemy to fulfill sample orders for several origins. The origins that can be sampled in the US through online order,  will have a link to Chocolate Alchemy’s webpage in the “ordering information” section of each origin's specific page on the Cacao Latitudes website. If there is no “For US orders, please visit our Chocolate Alchemy webpage” on an origins page, that means you cannot place sample orders for this origin online. You will need to contact teamusa@cacaolatitudes.com to order samples.

Our beans mostly range in price depending on the origin and quality. We have some amazing cocoa from partners in South America that supply larger volumes and price ranges from $5-7 per kilogram, we have exclusive projects with limited volumes where prices reach $20 per kilo. We update our prices quarterly to provide you with the most accurate, fair, and affordable pricing on our products. Contact us for the most recent price list and take a look for specific prices on your beans.

In addition to the conditions where our extraordinary beans are produced, factors like in-country logistics, port loading and local export taxes combined with constant changes in maritime freight, insurance and financing all factor into the cost of beans each year. Although we maintain consistent stable pricing with our producers and suppliers for beans, these logistics costs change constantly.

Origin dependent but normally range between 50KG and 70KG.

Please refer to how to buy, we appreciate that emergencies happen but often between emailing an order request, issuing invoices, payment and delivery we as you anticipate 1-2 weeks.

Yes! Our cacao suppliers do not produce to order, as you can see from our harvest calendar, so we need to place orders with our suppliers months in advance of their harvest to ensure they are able to finance growers and receive the best quality. We urge our customers to plan with us.

We require payment via bank transfer. Upon making an order we’ll send you an invoice with payment details and most transfers arrive the same day or next business day.

Our minimum order size is 1 bag of beans. If you are looking for smaller orders, we would happily direct you to Chocolate Alchemy, if you are based in the US, to order smaller than 1 bag amounts.

We test our stock for heavy metals, microbial testing is more complicated as cocoa beans are not a finished food product and testing before chocolate production/roasting is can be inconclusive.

We are working to include a more real time tracking system on our website for customers. Currently we are happy to update you on orders via email or giving us a call.

A pallet fits up to 8 full bags of cacao beans.

Yes, if requested, we will handle all of the logistics required for delivery and will include this in the invoice (DDP or DAP terms).

You absolutely can. We are happy to sell Ex Warehouse from all of our storage locations. In the US we are also able to instruct the warehouse to bill specific UPS accounts (if you have one).

Yes, although not common, it’s a great way to jump into the world of cocoa logistics first hand. Just make sure you confirm with the warehouse and Cacao Latitudes prior.

After payment has been made, we will instruct the warehouse to release the beans/products. At this point, transit time will generally range from 3-6 business days depending on location and shipping terms.

Cacao Latitudes manages stock in the US, UK and Europe and distributes around the world. Based on your proximity and the country specifics of importing to your country we will quote you the beans you request plus the shipping/importing costs when necessary. Please contact teameurope@cacaolatitudes.com for international orders.

Despite our best efforts, sometimes issues arise, such as tears in the bags, improper delivery by the carrier, or damage to the beans. If you encounter any such concerns, please reach out to us promptly, and we will address the issue accordingly. We are committed to resolving any issues that may arise during the process.

Cacao Latitudes manages stock in the US (West and East Coast), United Kingdom and Europe (Amsterdam and Antwerp). We look to keep cocoa beans close to our customers for quick shipment once cocoa is requested.

To prevent flavor degradation, mold growth, insects maturation, and to safeguard the quality of the cacao, it is important to store your cacao in a cool and dry place. Send us an email for full storage recommendations.

Yes, Cacao Latitudes is a Fair Trade certified company, we are certified to buy and sell cocoa beans and products. We source from a few Fair Trade certified organizations.

We both offer certified and uncertified organic products. Certified organic beans will say “organic” on the origin pages and price sheets. In order to comply with Organic chain of custody requirements we cannot state organic cocoa beans on invoices to customers who are not certified Organic as it is breaking the chain of custody of Organic certification.

Yes, we are certified Demeter, a biodynamic agriculture certification that ensures the strictest organic and regenerative farming practices.

Great question! We would suggest going to the Fine Chocolate Glossary. It’s a curated list of most frequently used words in the cacao and (fine) chocolate industry, written by experts working in the cacao and chocolate industry.

You have arrived at the right place. We can present you the Cocoa Masterclass, an educational initiative designed to immerse participants – like you! – in the cacao and chocolate industry. Unlike conventional programs, the Cocoa Masterclass approach is contextual, offering a rich and immersive experience. By delving into the complexities of the cacao industry, participants gain not only theoretical knowledge but also practical skills. Join us on a journey, either at origin or at destination, and discover the true depth of the cacao industry.

We understand your curiosity! Cacao Latitudes started in 2017 with Justine Chesnoy, while working at ECOM. We founded Cacao Latitudes NV in 2021 and ECOM Agroindustrial is a shareholder. Visit Our Story to understand how Cacao Latitudes was born.

Direct Trade in simplest terms is when a farmer sells directly and manages all the logistics of export preparation. Cacao Latitudes in most cases does not purchase from the farmers/growers directly, but rather chooses to work with experienced exporters in many countries to manage the process and allow farmers to deliver locally. We do have direct communication with all our farmers and farmer groups and we believe that leads to healthy, long term business relationships.